Our process

Every project is unique and yours will be no different. However, we follow fundamental procedures to ensure that no aspect is overlooked and ultimately a successful final product is produced. Our approach to your project will comprise of the following phases regardless of the size or scale of the project.

It provides us with the basis for solutions development and organisational resource management, guaranteeing cost-effective bespoke mobile and cloud software technologies that can significantly increase business performance.

Having designed and developed over 150 bespoke systems and apps, our core expertise is web systems and mobile app development.

About us

How we work

1. Research
Research Overview

We believe in a thorough, yet efficient, research phase in order to make sure we and our clients have all we need to make informed product decisions.

Competitor Analysis

We take a deep look at the market landscape to understand key players, what’s driving their success, and what can be improved. We leave no stone unturned, and we identify the areas of learning that warrant a closer look.

Stakeholder Meetings

We surround your team and drive kickoff meetings with key stakeholders within your organisation in order to fully understand business goals and KPIs. We excel in bringing together various groups or figureheads with a common purpose to finalise the approach and strategies for the product experiences.

User Feedback & Validation

We identify and bring together various user groups to question and validate business assumptions. Getting in-depth feedback from possible users is invaluable, and we listen & learn early in the process.
2. Strategy
Strategy Overview

We craft research-backed product strategies that help our process move through the key execution stages in an efficient manner, without the need to backtrack.

Product Planning

We work with our clients to define the business strategies around the digital product experience, focusing on monetization and user-growth potential.

Feature List Development

We bring our leading digital product experts to the table to help prioritize and define the end-to-end feature sets needed to accomplish the end goals. We are fanatical about diving into all use cases and sub-features to leave no stone unturned, with an eye towards keeping products lean and efficient.

User Flow Definition

We develop extensive user flows in order to map out the entire user experience while crafting the essential feature lists, focusing not just on the “happy path,” but on all edge cases and possible roadblocks.

2. Strategy
3. Design
Design Overview

Our in-house creative and design team is passionate about aesthetics and user experience, following the latest trends but also crafting new styles to disrupt the market.

Digital Design

Our graphic design team brings top-tier creative talent to projects, making sure we craft the right look-and-feel to your brand. We take into consideration the industry competitor set, as well as target demographics and industry standards.

UX/UI Design

We bring together all learnings, feature lists and user flows into our UX Design process to create extensive, robust Wireframes (i.e. Blueprints) for the entire application, making sure all user experience nuances are taken into account. We then bring Brand Design assets into the product design process to produce the entire set of UI Design (Final Product Design) for all screens, states and visual experiences.

Design Prototype

We create a “clickable” design demo from our final product designs, allowing you to showcase your product for internal stakeholders or customers. We also use this interactive artifact to guide our engineering and buildout process.
4. Engineering
Engineering Overview

Our in-house development team is made up of industry veterans who have “been there, done that,” and we leverage that deep experience to protect and support our clients.

Backend & API Development

Our experienced engineering group sets up all server environments and systems tooling, while also producing highly custom APIs and backend logic for our bespoke projects. Scalability is at the forefront of our considerations early in a project. And while we specialize in crafting products from scratch, we’re not afraid to look at best-of-breed third-party solutions too, as we believe in ultimate efficiency and cost-savings when appropriate.

Front-End Development

Our frontend engineering teams are fanatical about coding “pixel perfect” user interfaces for applications, matching our final and approved designs as closely as possible. We craft advanced iOS and Android apps, as well as modern web applications in a mobile-first approach, making sure performance is the priority in all environments.

Debug and Testing

Our team makes sure Quality Assurance testing is happening throughout the project, identifying any and all issues that arise to confirm product hygiene is always a priority before launching anything into the marketplace. We also make sure Analytics are implemented in a smart way so there’s measurement to learn more later on.

4. Engineering
5. Launch & Growth
Launch & Growth Overview

Building product is only the first step. Ongoing management and maintenance of the digital products we create is where the real challenge, and fun, begins.

Implementation and deployment

Detail the final product and prepare for general release. Review the overall project and gauge final feedback based around the specification. Submit to all system elements to the relevant marketplaces e.g. app stores etc.

Maintenance and optimisation

Setup the finalised system on our monitoring platform. Review the overall performance from a technical perspective and modify accordingly. Keep all system components up to date using the latest technology and security.

New features and modules

Engage with our clients and advise them on how a system could be developed further. Gain feedback from users and investigate how their experience could be enhanced. Create additional ‘bolt-on’ features and functionality to continually improve the product.

Our experience

We’ve delivered digital solutions for customers across a broad range of business areas including; Private, Social, Commercial, Community, Voluntary and Public sectors. It’s our experience across all these industries that enable us to harness the best ideas and practises for the benefit of every single one of our clients.

With this in mind, we know that organisations have different requirements, problems and challenges and so we use our collective knowledge and experience to not only provide the perfect options and solutions but also to work collaboratively with you to get the best from your resources and create something that meets and exceeds your business objectives.

Project management

Managing your project will be one of our top priorities. It will ensure that everything runs smoothly and that your project is on track and within budget. As with any project PNP undertake, it’s our job to ensure that everything we do meets or exceeds your expectations. In order for us manage your project successfully, we focus on the following key areas:

> Business objectives & deliverables
> Specification requirements
> Resource management & communications
> Scope and timescale management
> Risk management and assessment

Ready to transform your business?

Every customer’s requirements are unique, so in order for us to give you the best possible advice and service, please get in touch.

Our process

How we work

1. Research

Research Overview

Competitor Analysis

Stakeholder Meetings

User Feedback & Validation

2. Strategy

Strategy Overview

Product Planning

Feature List Development

User Flow Definition

2. Strategy

3. Design

Design Overview

Digital Design

UX/UI Design

Design Prototype

4. Engineering

Engineering Overview

Backend & API Development

Front-End Development

Debug and Testing

4. Engineering

5. Launch & Growth

Launch & Growth Overview

Implementation and deployment

Maintenance and optimisation

New features and modules

Our experience

Project management

Ready to transform your business?

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