Does your web page look out of sorts following a recent update? Or perhaps an old image is still showing despite the fact you’ve been told it has been updated?

A hard refresh may be needed.

Please take a look at the infographic below. This details how to do a hard refresh in the most common browsers – Chrome, Microsoft Edge, Firefox and Safari — on both Windows and Mac.

Browser caching is useful for web browsing in that it allows for page that you’ve visited previously to load much more quickly. Modern browsers like Chrome, Microsoft Edge, Firefox and Safari tend to cache front-end resources like JavaScript and style sheets (CSS) to increase web application and website performance.

While enhancing performance is usually a great thing, cached resources can cause problems when you have a major change to a web application’s JavaScript or style sheets.

Sometimes, the only way to see updates is by doing a hard refresh or by clearing the entire cache of the browser.

Adobe Flash Player was the browser plug-in that brought rich animations and interactivity to the early websites.

Originally released in 1996, “Flash” was one of the most popular ways for people to stream videos and play games online but it was plagued with security problems and failed the tranistion into smartphones which ultimately has led to its demise.

Adobe (who made Flash) will no longer offer security updates for Flash and has urged people to uninstall it. It will also stop videos and animations running in its Flash Player from 12 January.

In 2009 Adobe said Flash was installed on 99% of internet-connected desktop PCs and Laptops and was used on 70% of all websites in some form.

You can find out more from the BBC’s article.

What is two-factor authentication? 

Breaking it down to the most simple explanation, it’s basically adding a second layer of protection to your account, app or system to go alongside your regular method of logging in. In most instances, this involves receiving a code by SMS to your mobile number, but increasingly apps and services are sending a confirmation number to your device as a notification instead. Sometimes you can just tap the notification to approve the login. More commonly though, emails are sent containing the 6 digit code which you then use alongside your normal username/email and password.

How does two-factor authentication make your account more secure? 

The idea is that you’re adding a confirmatory step to your sign in attempt. Using the SMS example, it means no one can log into the account in question from a new device, even if they have your password. When using two-factor authentication via email, again it requires access to the email account associated with the platform you’re attempting to log in to.

When someone tries to log into your account from a new device, or even new browser, with your password, when they hit “enter” or “submit”, it’ll take them to a new screen asking for a code. This code has been sent to the registered mobile number as an SMS, a notifications via an app or to your email account. 

Some apps that use notifications also send you a code. But increasingly, apps are just sending a notification to your key devices so you can just confirm it was you signing in (in ther words, there’s no code)

Does two-step authentication always need a mobile number? 

As an example, WhatsApp can’t use your mobile number as its second verification method, because that’s the primary method for logging in. So instead, it asks you for a six-digit PIN number every so often, or when you log in from a new smartphone. 

While Apple does use SMS verification for iCloud account security, it also uses its “Trusted Devices” method. Using this method, it sends a four-digit code directly to a trusted and verified device, which then pops up in a little window on the screen once you unlock your iPhone or iPad. 

Where SMS isn’t used there’s often the option of getting a two-factor authentication code from a dedicated app like Google Authenticator. These sorts of apps simply offer access to a time-sensitive code that changes after a given period of time and so is constantly secure but gives you quick and easy access to your account. 

What if I’ve lost my phone? 

Most services – as mentioned – offer more than just the phone number SMS method for logging in. Nearly all of them will offer you the ability to generate backup codes or, like Apple, give you a recovery key that’s a really long chain of letters and numbers which you can input instead of using your password and SMS code.

Be sure to set up a recovery key, and store it somewhere safe like in a password-protected document and/or secure password app. 

Is it worth it? 

Yes. Absolutely. Once it’s set up it only adds one extra step to logging into your account from a new device or browser.

It’s always worth doing and failing to do so can often lead you open to privacy nightmares. An revealed just how dangerous this can be. There have been several reports of incidents where owners of smart home cameras have had their devices hacked and been spied upon by criminals simply because they failed to use a secure password and activate two-factor authentication.

On the off-chance that someone has got your password, and tries to get into your account, you’ll have the peace of mind knowing that they can’t get in without also having your phone (or access to your email account) which – even if they have – is likely locked and protected behind a password, pattern or fingerprint scan. 

To add further privacy, there are settings within Android and iOS to ensure that you can stop SMS notifications from showing up on a lock screen. Just head to Settings > Notifications and select which apps you want to have display information on the lock screen, or choose to hide sensitive information (on Android).

More information can be found on PocketLint

iPhone and iPad users are being warned that some apps may experience issues because Apple only gave us (app developers) just one day’s notice of the release of the next itteration of Apple’s mobile operating system, iOS 14. Thanks yet again for the advanced notice Tim!

Chief executive Tim Cook revealed on Tuesday 14th Sep that iOS 14 and iPadOS 14 would launch on Wednesday 15th Sep. Last year, Apple announced the release date more than a week in advance which in our opinion is still not long enough!

We do not have enough time to check for bugs and submit the latest version of our apps to the Apple App Store and we’re not alone! Much larger companies such as Nintendo have also felt the pain, they have warned gamers that Animal Crossing: Pocket Camp will not launch after the update.

Nintendo have advised players to delay installing the new operating systems until later this month and we would like to follow suit and advise our customers and their users to do the same.

We’re really starting to dislike Apple now!

Aside from being hit with this out of nowhere and given no time to resubmit our apps, us and many in the community have already voiced concerns over the 30% cut the firm takes from sales and its sometimes closed and unhelpful review process. The issue even overshadowed Apple’s WWDC conference earlier in the year, when it became involved in a high-profile public row with the creators of a new email app called Hey.

More recently, a clash with the games developer Epic has led to Apple device owners being unable to get the latest version of Fortnite or install the game at all from scratch. Apple’s restrictions on third-party games platforms have also been criticised by Microsoft, and led to iPhone and iPad users being unable to play Xbox games on the devices, despite them being made available to Android.

iOS 14’s new features… new or just following Android?

iOS 14 has had a significant overhaul to Apple’s user interface.Widgets can be added to home screens to display the weather, time, stock prices or other information at a glance, and the selection can be set to change according to the time of day (sounds like Android OS to us?)

Apps can be automatically arranged into themed folders to make it easier for users to find their favourite services. And videos and Facetime calls can be made to appear in a small box that floats above the app in use, rather than taking up the full screen which will actually be quite useful.

In addition, there is also apparently:

  • a new Translation app
  • new cycling directions in Maps
  • new ways to customise the cartoon-like Memoji owners can use as avatars

iPad owners also gain new features for the Apple Pen, including the automatic conversion of handwriting into text and shape recognition.

There are also a bunch of security and platform updates for us to work our way through! We’re happy the new version iOS is out and that is got some great features but next time Apple, give us a bit more notice (oh, and reduce the 30% AppStore cut, thanks!)

1. Text Highlights and Underlines

There’s always been an unwritten rule in website design that text uses more plain styles. Bold is acceptable, italics are OK from time to time, but underlining is seldom used. This design trend bucks that concept with text elements that use highlighter or underline elements to emphasize key words. And it works rather nicely.

What it takes to make this work is plenty of contrast and a design style that fits with underline or highlighted elements.

This design trend works thanks to clear intention. The words are obviously important to the overall meaning of the design or what visitors should take away from the content.

2. Distinct Geometry

Geometric shapes in website design have popped up as trending elements in a variety of forms. This iteration is pretty simple: Use of distinct geometry as part of the overall aesthetic.

Geometry might pair with illustrations, photos, text, or in the background or foreground. What’s great about shapes is that they are versatile and work with a lot of other design patterns.

What can be the most challenging about shapes and design is that distinct geometry requires some space and thought. Just tossing a few triangles or rectangles in a design without reason can look rather strange.

3. Shadow and Gradient Icons

Did you notice all the gradients and subtle shadows in icons in the images previewing iOS 14 or were you just looking at other changes (such as widgets) on the iPhone screen? We’ve been seeing more designers incorporating more shadows and depth into icons for a while, but this move by a major player in design will push it to the forefront fast. Each of the icons moves from a flat style to one with a background gradient color as well as more shadows within icon elements for depth.

Don’t worry, the design still looks very much like Apple, but is a little more reminiscent of the skeuomorphism style icons from earlier versions of iOS.

It’s nice that the color and shadow elements are contained within each icon. This creates more visual interest and depth for each element without getting cluttered or junky. The gradients are also super simple, using a darker version of the main color in a monotone element.

It’s time for the May 2020 Android security patch! If you own a Google Pixel smartphone (any except for the original Pixel), you can perform a software update check now in System Settings to grab the new patch. Conversely, you can update manually or simply wait for the OTA notification.

Latest Google Pixel 4

According to the bulletin associated with the May 2020 Android security patch, there’s not much else going on here for Pixel phones. Usually, Google will include some new tweaks or features with its updates, but this time it looks to be just the security patch and the usual bug fixes.

With Google now doing so-called “feature drops”, the monthly Pixel updates end up being a little less exciting. Still, being up-to-date on security is always good, so don’t pass up the May 2020 Android security patch.

Our old (and trusty) website was turned off today after serving us for almost 8 years (we know right!). It’s been long overdue an overhaul but with client commitments and new projects we’ve just not managed to find the time to really work on our own projects.

Today, we are pleased to unveil our new, fully responsive desktop and mobile website, designed and developed by us (with a little help from WordPress!), that highlights a new direction for Pipe & Piper Ltd. With our new logo and branding, we feel this better depicts the type of work we do and the people we work with.

Although it’s still not perfect and there’s a ton more tweaking and content to add we felt it just couldn’t wait any longer! We hope you like what you see!

Harnessing technology to improve sustainability is increasingly becoming a top priority for businesses across all industries. A recent PwC study revealed that by using AI systems across their operations, global agriculture, transport, energy and water sectors could contribute to a 4% reduction of worldwide greenhouse gas emissions by 2030.

One industry that is emerging at the forefront of sustainability is the data centre industry. While driving energy efficiencies delivers benefits back to the business, it also has a positive impact on clients and of course, our environment. Any good data centre business knows that taking steps to reduce the environmental impact of their facility is essential, but how are the best ones already responding to this challenge?

You can read CloudTech’s full article on this here

Working closely with the NHS Sheffield Teaching Hospitals, our mobile applications and cloud statistical systems are enabling better training and feedback for doctors and patients.

We have recently been tasked with designing and developing a cross-platform mobile application for use on smartphones and tablets that will enable doctors, nurses, surgeons, practitioners, GP’s and other administrative staff to quickly and accurately log all activity undertaken. Additionally the software will also be the basis for feedback and reporting during training sessions within STH for students training for their specialities.

The applications will also allow doctors to anomalously take patients email in order to forward on feedback surveys so the STH as a whole can obtain a full breakdown of how their medical staff are performing through the eyes of their patients.

Ultimately, the overall aim for the project over the coming years is to help the NHS understand what areas need improvement in order to provide a better and more efficient service for trainee doctors and patients alike.

Our work with the Xcite Education team on a project entitled Zapp2Learn has earned its right for a 5* certification award from the Education App Store.

Zapp2Learn is a project that was developed by us here at Pipe & Piper and Xcite Education that teaches phonics by guiding children through an easy to use app. It uses images and speech related to all phonics taught in the UK’s national curriculum for key stage 1.

The app utilises QR codes and provides and exciting platform of interaction for children of all ages. It teaches phonics in a fun new way, bringing the mobile app and traditional paper-based learning together for the first time in education. Zapp2Learn teaches phonics by guiding the child through an easy to use app, which has images and speech related to all phonics taught in the UK’s national curriculum for key stage 1. The child interacts with the app in a fun new way, by scanning printed documents called Zapp Sheets, creating a fun, unique experience for the child.

The Zapp2Learn project is still in its early stages but Josh Thompson at the Education App Store has high hopes;

“Who ever said “print is dead”?! Zapp2Learn app has revived the printed medium through the clever use of QR codes. Learners are required to scan the correct letters’ QR code to fill in the gap and correctly spell the word represented in the accompanying image. While this doesn’t sound like an exciting concept – trust me it is!”

“Although the QR code features make this a distinctive phonics app due to its increase in learn engagement, the real value within this software comes from its progress reporting features. Teachers and parents can log into the website to view each individual users reports, an outstanding feature for teachers to track their individual students progression and where their students may need additional support (reports can be viewed online or downloaded in the form of excel spreadsheet enabling teachers to document work undertaken).”

“Although the admin section found within the Zapp2Learn website leaves a little to be desired from an experience perspective, it is a great feature for one main admin to be able to login and see how everyone is using the app specifically when it comes to setting work outside the classroom. “The dog ate my homework” will become an excuse of the past. The app does have a few kinks that need ironing out, but the value and level of engagement this app provides is second to none.”

We will continue to work with the Xcite Education team to improve the Zapp2Learn app further and hope that it really does help shape the future of learning.